For more information about travelling to the Netherlands, check the website of the Dutch authorities . If there is a travel ban for your destination, we’ll send you a cancellation message or an e-mail with all entry requirements as soon as possible. Die EU und die USA haben wegen der Corona-Pandemie weitreichende ... im Durchschnitt weniger als die Hälfte Flüge pro Monat unterwegs. Travel and corona. You can change your booking anytime, but it would be especially helpful to us if you would do so before your original travel date. Zahlreiche Flüge müssten abgesagt werden und Kurzarbeit sei unumgänglich, teilte das Unternehmen mit. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. Date and time the test was conducted: this must have been no more than 72 hours before arrival in The Netherlands. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. We would like to ask you to contact us only if your original travel plans were supposed to take place in the next 72 hours. If you are travelling from a high-risk country, you have 2 options. Your purchased extra options are transferable to another date. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . In an internal … However, a fare difference might still apply. Please refer to below websites: KLM cancels flights to Venice, Milan and Naples. By 9 July 2020, all cases resolved. If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. This is any country that’s not on the EU list of safe countries . Please contact them directly to rebook your flight. Check in, change seats, track your bag, check flight status, and more. Select country and language. TeCOT (COVID-19 Testing Center for Overseas Travelers) website Registered medical institution information Make sure that all hand and check-in baggage comply with the baggage rules. The air in the cabin is continuously refreshed with outside air and our hospital-grade HEPA filters are 99.99% effective in preventing the spread of airborne bacterial and viral organisms such as COVID-19. If you’re not able to depart on your original date, you can also change your return flight to keep the initial duration of your stay. Ingredients are fresh and sourced locally, and our catering crew is also trained to meet the strictest guidelines for hygiene and safety. Данные о ситуации с covid-19 быстро меняются. Beschränkungen im Land Alle Corona-Maßnahmen werden zunächst bis zum 20. Diese Seite wurde zuletzt am 16. You can view the COVID-19 NAAT or rapid test locations per country. If you need assistance, contact the KLM Customer Contact Centre. Zur Begründung verwies KLM unter anderem auf das von den USA verhängte Einreiseverbot für Europäer. KLM und Air France bauen auf Corona-Testmöglichkeiten an Schweizer Flughäfen Für Fluggäste, die aus Hochrisikogebieten nach Amsterdam reisen, wird von der niederländischen Regierung seit dem 23. Wegen der Corona-Pandemie heben deutlich weniger Flugzeuge ab. Please note that we are doing what we can to help you as quickly as possible, but waiting times are longer than usual. Keep in mind that the advice remains to only travel when it is essential. KLM erweitert den Flugplan in Zeiten der Corona-Krise. As it is busier than usual at the Service Centre, we would like to help passengers that depart within 72 hours first. Compare and book your KLM flights and view our special ticket deals and last minutes. People in the categories, such as business travelers and students are allowed to enter the Netherlands for a short period of time with certain conditions. As of 16th of March some of exemption categories were added again. Bring enough spare face masks, paper handkerchiefs and hand sanitizer. KLM: Existing bookings can be rebooked free of charge for travel until 30 June 2021. The same goes for Flying Blue reward tickets. The main rule is that only foreigners residing in Norway can enter Norway, and all Norwegian citizens (regardless of where they live). For Brazil, a separate rebook and refund policy is in place. Refund and rebooking options differ depending on when the flight was booked and scheduled for departure. These restrictions are sometimes introduced at very short notice. Language Selection https://www.narita-airport.jp/en/access/parking At Amsterdam Airport Schiphol, passengers aged 13 and up are required to wear a mask everywhere. Please note that your entire booking will be cancelled once we’ve issued your travel voucher. For more details about wearing face masks, please check the most frequently asked questions. Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents . April 2021 verlängert. Entry regulations. Januar 2021 zusätzlich zum PCR-Test auch ein Antigentest verlangt. Additionally, you are strongly advised to self-quarantine for a period of 10 days. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). Currently selected country: Japan - 日本, Currently selected language: English, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases, Check the website of the Dutch government to see the EU entry ban exemption categories, Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, Check the website of the Dutch government to see more information on negative COVID-19 test results and test declarations, website of Japan Ministry of Health, Labourand Welfare, https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html, https://www.narita-airport.jp/en/access/parking, https://www.kansai-airport.or.jp/en/access/parking, TeCOT (COVID-19 Testing Center for Overseas Travelers) website, Registered medical institution information, NARITA airport PCR Testing center website. August 2020 stattfindet, kann ohne Gebühr zeitlich umgebucht werden (bis spätestens zum ursprünglichen Abflugdatum). Alles zu Verbindungen, FFP-2-Masken und Testpflicht für Flugreisende. Venice and Milan’s flight suspensions were previously announced last Monday. Please share your booking code and last name so we can help you faster, but only via private messages. private hired taxi service) needs to be made in advance. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . Das Robert-Koch-Institut meldet am Dienstag für ganz Sachsen eine Sieben-Tage-Inzidenz von 84. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. Unserem Kenntnisstand zufolge waren die Informationen auf dieser Seite zum Zeitpunkt der Veröffentlichung korrekt. ... ICh flew in from Tanzania yesterday, and it was one of the last flights from KLM to Europe. Option 1 We’re doing what we can to get back to you as quickly as possible but can’t prevent that waiting times are long. You can find these conditions in the confirmation e-mail you received after booking your flight. Es gilt ein Lande- bzw. April 2020 gebucht wurden. you did not request a special service (e.g. If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic flights. Delta Air Lines. Without face covering, we cannot allow you to board. Are you flying with us soon? lll Jetzt günstige Istanbul-Flüge finden, vergleichen & online buchen Billige Flüge von Deutschland nach Istanbul Kostenlose Expertenberatung per ☎ oder täglich von 08 - 18 Uhr Volle Preistransparenz Keine versteckten Kosten Type of test: this must be a NAAT test and must be for SARS-CoV-2/COVID-19. Please contact us in order to change your travel dates when your negative PCR test comes in too late. Und so funktioniert es: Wählen Sie jetzt Ihr passendes Angebot und buchen Sie direkt nach Ihrer Buchung (am Tag der Buchung bis 20:00 Uhr) über unsere Service-Hotline unter + 49 (0)89 710 45 14 98, täglich von 09:00 - 20:00 Uhr den FLEXPLUS-Tarif zu Ihrer Buchung hinzu: . Request a full cash refund or a refund in form of a travel voucher> . Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. Regularly check the latest travel restrictions, health details requirements and info at. You have to show 2 test results: If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. Details can be found at the bottom of this page. All of us here at KLM are truly grateful for your understanding. Regrettably, this resulted, among other things, in the loss of 5,000 jobs and … a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. Airport Transport Service Company will operate “Exclusive Bus for Foreign Arrivals” for people entering Japan from Narita airport as from 16th December, 2020. Did you book your ticket via a travel agent? We’re offering several rebooking and refund possibilities, please read below what applies to you. According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. Kostenlose Ticketerstattung innerhalb von 7 Tagen 3 Jahre rückwirkend Are you travelling to a country where a travel ban is issued? Die Atemwegserkrankung COVID-19, die durch das neuartige Coronavirus verursacht wird, breitet sich weltweit aus. Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. We are doing what we can to assist as many people as possible, as quickly as we can. https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html Make sure to check the health requirements of the airports you’re travelling to and from, and transferring in, and follow the instructions at the airport. NARITA airport PCR Testing center website KANSAI airport clinic website(Japanese) . Didn’t receive your boarding pass after checking in? You will not have to pay a booking fee. Für Flüge … As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. If you choose to postpone your trip, check your ticket conditions to see if you’re entitled to a refund. The COVID-19 pandemic in Curaçao is part of the ongoing global viral pandemic of coronavirus disease 2019 (COVID-19), which was documented for the first time in Curaçao on 13 March 2020. Most likely, we’ve answered your question in our overview of frequently asked questions. Private transportation: Your NAAT test result should be in English, German, French, Italian, Portuguese, Spanish or Dutch. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. The Dutch health authorities as yet see no reason to erect a quarantine zone at Schiphol airport due to the outbreak of the new Coronavirus in China. The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. – as well as communal areas such as the galleys, carpets and lavatories. Passengers who are entering or transferring in the Netherlands, you need to show a negative COVID-19 test result. You can rebook at no additional costs within the same travel class (either Economy Class or Business Class). From Travelling and Corona To #WeCare – fly with no worries. Reisepreis bis 2.999 €: 58,00 € Aufpreis Reisepreis bis 5.999 €: 128,00 € Aufpreis If your original flight is scheduled further in the future, we would very much appreciate if you could contact us closer to this date. Wenn Ihr Flug mit Lufthansa unabhängig von der Corona-Lage ausfällt oder stark verspätet ist, können Sie nach EU-Fluggastrechte-Verordnung Anspruch auf eine Entschädigung von 250 bis 600 Euro haben. View test locations in your country of residence or in another country>, View global rapid and NAAT test locations on the website of the Dutch authorities> , View global rapid and NAAT test locations on the website of SkyTeam> . Please note that there are currently long waiting times at our Customer Contact Center. If your flight was cancelled by the airline, you can also request a cash refund. Is your new travel date 30 days before or after your original travel date? Reservation is required in advance. 25 talking about this. you have a KLM, Air France or Delta Air Lines ticket, your journey has not started yet, you are not travelling with a baby (0-1 years), you did not request a special service (e.g. At some destinations, wearing masks is required in public areas, including the airport. These differ per country. Select country and language. Therefore, we would like to share some insight into the different steps that we are taking to guarantee that our flights continue to meet and exceed the highest standards of safety and hygiene. While still at home, KLM strongly recommends all customers to: COVID-19 Testing before departing from Japan Our apologies for the inconvenience. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! Discover further topics. You will find the latest entry regulations for your destination here. Worldwide, many countries are restricting travel on passenger flights. The airline will resume daily service to eight extra destinations, which were suspended in compliance with Covid-19-related travel restrictions. Check the confirmation e-mail you received after booking your flight. We will process your request and send your travel voucher via e-mail within a couple of days. The case was a 68-year-old man who was on vacation from the Netherlands. See also This short video provides more information about hygiene at KLM. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! These procedures are designed to the highest standards and include both your personal space - tray tables, seat armrests and headrests, seatbelt buckles etc. Fill out the personal details required for your journey as much as possible online. Since the outbreak of the coronavirus, we’ve been closely monitoring the situation. You can. KLM is compelled to further downsize its organisation. Your refund will only be processed after we receive all the information/documents needed. Als je ervoor kiest om je reis uit te stellen, krijg je teruggave in de vorm van een reisvoucher. As of 2nd of February 2021, the Netherlands reinstated the entry ban for travelers with permanent residence in Japan. Tickets, die vor dem 21. However, outside of the period mentioned above, a fare difference might apply. 10 months ago Hey Tanzania Travellers! For more information about travelling to the Netherlands, check the website of the Dutch authorities . How to use a travel voucher Acht europäische Städte werden ab Amsterdam wieder täglich bedient. Anyone that returns to the country from an unnecessary leisure travel abroad must stay at a quarantine hotel when they return to Norway, starting from 00.00 on 29 March. Your first and last name, as stated in your passport. At Lufthansa, your safety is our top priority. You will find the latest information for your destination, here. Make sure to check KLM TravelDoc shortly before departure for all measures that apply to your trip. Due to the outbreak of a more contagious variant of the coronavirus, the Norwegian government has decided to close the borders to prevent spreading this virus. We have already taken an unbelievable array of measures to cope with the crisis sparked by the coronavirus pandemic. *an Tagen mit KLM-Flügen (KL1952) bereits ab 05:00 Uhr geöffnet. Currently selected country: Germany, Currently selected language: Deutsch, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA-Reisegenehmigung für Reisen in die USA, Der Service für alleinreisende minderjährige Kinder, Besondere Betreuung & medizinische Dienste, Passagiere mit einer geistigen Behinderung, einer Entwicklungsstörung oder sensorischer Behinderung, Passagiere mit besonderen medizinischen Anforderungen, Ausgewählte Destinationen für Online-Meldungen von verspätetem Gepäck, Eingeschränkt erlaubte oder verbotene Gegenstände, Reisen mit zollfrei eingekauften Flüssigkeiten, Unser Flugzeug des Modells Boeing 777-300ER, Produkte und Serviceleistungen von und nach Asien, Aktuelle Fluginformationen per Telefon, E-Mail und SMS, Read more about travelling from and to The Netherlands on the website of the Dutch authorities, View a full list of all exceptions on the website of the Dutch authorities, View test locations in your country of residence or in another country, View global rapid and NAAT test locations on the website of the Dutch authorities, View global rapid and NAAT test locations on the website of SkyTeam, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, rebook your flight to a later date via My Trip, cancel your flight and get your ticket refunded, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher.
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